Services catalogue

IMA’s calibration protocols, aligned with GMP regulatory requirements.

IMA’s Control Room remotely monitors machine performance, providing real-time insights and proactive support to keep operations running smoothly.

IMA’s digital service platform gives you instant access to documentation, support requests, service updates, and machine-related information.

Accessible, reliable information, always up to date, in print or digital.

IMA’s Easy Contact APP provides a direct connection to our experts, ensuring faster communication and efficient issue management.

A data-driven platform designed for continuous performance monitoring of machines and production.

IMA’s AI-powered Intellecta™ platform transforms machine data into actionable insights, helping improve efficiency, reliability, and decision-making.

IMA’s MyIMA Spare Parts portal simplifies the identification, ordering, and tracking of genuine components for your equipment.

IMA’s OEE & Line Audit assesses line performance, identifies inefficiencies, and delivers recommendations to increase productivity.

IMA’s Premium Delivery service prioritizes critical spare parts productions and shipments, helping reduce downtime and restore production faster.

IMA’s Production Support service provides expert guidance to optimize processes, improve output quality, and enhance operational efficiency.

IMA’s Programmed Maintenance plans help prevent unexpected failures, extend equipment lifetime, and ensure maximum availability.

IMA’s Remote FAT solution allows equipment testing and validation from anywhere, reducing travel time and accelerating project execution.

IMA’s Sentinel service continuously monitors equipment conditions, detecting anomalies early to prevent failures and optimize performance.

Designed to help customers adapt their equipment to new production needs.

IMA’s Skillgate for Business platform delivers tailored training programs, helping teams develop skills and improve performance.

IMA’s Smart Service Suite App provides mobile access to support services, machine information, and maintenance tools anytime, anywhere.

Spare parts designed to maintain the highest performance and safety standards of your equipment.

To ensure your equipment runs at peak performance throughout its lifecycle.

Training designed to enhance your installed base

To provide immediate and effective support to resolve issues quickly and minimize downtime.

IMA’s Virtual Mock-up technology creates interactive 3D environments for physical equipment review, validation, and collaborative design decisions.