Technical Support
IMA Smart Service Suite APP
Your gateway to smart manufacturing
The IMA Smart Service Suite App is a powerful digital tool designed to support IMA customers in managing their installed base of machines and systems. Available on Windows, Android, and iOS, the app provides seamless access to a wide range of services and resources, enabling smarter, faster, and more autonomous operations.
Key features
-
Features
Digital Documentation
Access up-to-date manuals, functional specifications, HMI guides, and more – anytime, anywhere.
-
Features
Datasheets
View detailed component information including brand, model, and technical documentation.
-
Features
Interactive Schematics
Navigate smart electrical, pneumatic, and refrigeration diagrams with cross-linked pages and search functionality.
-
Features
Training Modules
Operative guides, maintenance instructions, and troubleshooting content available directly on the machine.
-
Features
Spare Parts
Identify, list, and request spare parts with ease through an interactive and searchable interface.
User Experience highlights
-
Personalised favorites and quick search tools
-
Integration with systems like Atlas, Eplan, Skillgate, and EPC
-
Simplified spare parts procurement and documentation management
Navigate smart electrical, pneumatic, and refrigeration diagrams with cross-linked pages and search functionality.
Benefits for your operations
Unified access to multiple services in one app
Enhanced autonomy in problem-solving
Always-available, updated content
Streamlined spare parts identification and ordering
Improved training and onboarding directly on the shop floor
Installation
-
Windows
Via executable file
-
Android & iOS:
Available on Google Play and Apple Store