Certified Management Systems

Constantly striving for customer satisfaction and improvement both internally and externally, IMA has long been on a journey to implement a documented Quality System. To provide greater visibility of its system and to compare with international market standards, IMA’s Quality System was certified by an independent organization according to ISO9001 in 1997.

The Quality system is process-based and includes all phases of product development, from sales, design, production, shipping and installation, up to after-sales assistance activities.

Furthermore, standards such as GMP, GAMP, and food compatibility have been integrated into the IMA Quality System to offer customers the highest degree of compliance with industry best practices.

The safety of its products is also a fundamental goal for IMA, and a dedicated team is responsible for monitoring and analyzing all relevant regulatory aspects, primarily the Machinery Directive (CE marking) and related regulations, to ensure that all IMA machines fully comply with legislative requirements.

Over time, IMA has built a multi-context quality system, integrating not only ISO 9001 requirements into its process descriptions, but also all mandatory or customer-required regulations specific to its target markets.

IMA’s choice to have a corporate certification rather than separate certifications for controlled companies arises from the desire to facilitate their integration within the Group’s processes and at the same time seize the opportunity to share aspects of excellence of the individual companies and make them available to the entire Group. As a result, the extension of the Quality System is constantly increasing to keep pace with the acquisition path that characterizes IMA in recent history.

IMA is committed to protecting the health and safety of its employees, contractors, and the environment while ensuring operational excellence across all its activities. Over the years, the company has developed a comprehensive Integrated Safety and Environment System that governs all operational phases, from production and on-site machine assembly at customer locations to after-sales support.

The system is certified and fully aligned with ISO 45001 and ISO 14001, ensuring strict compliance with legal requirements, voluntary commitments, and international best practices. Through this system, IMA continuously monitors and manages workplace risks, environmental impacts, contractor activities, and waste management, fostering a safe, healthy, and environmentally responsible working environment.

Preventive measures, periodic audits, and ongoing training ensure that employees and suppliers operate safely and efficiently, while processes, technologies, and energy use are optimized to minimize emissions, resource consumption, and environmental footprint.

IMA’s Integrated Safety and Environment System drives continuous improvement, harmonizing safety and environmental management across all production and installation activities. This approach underlines IMA’s commitment to sustainable, responsible, and high-quality operations, reflecting the company’s dedication to the well-being of people, the environment, and its customers.

IMA is committed to optimizing energy use and fostering sustainable operations across its production sites. The company has implemented an ISO 50001-certified Energy Management System, providing a structured framework for energy efficiency, regulatory compliance, and continuous improvement.

Through this system, IMA actively monitors energy consumption, identifies efficiency opportunities, and implements strategies to reduce energy use, costs, and greenhouse gas emissions. The integration of advanced technologies, process optimization, and renewable energy sources supports the transition to a low-carbon, sustainable production model.

Periodic audits, performance monitoring, and staff engagement support the achievement of energy objectives, helping to reduce consumption and environmental impact, while promoting more efficient resource use and a more resilient operational management.

With regard to the protection of the data and information of its Information System, IMA has defined an IT Security Policy in order to pursue its strategic objectives and guarantee adequate levels of security, anticipating/mitigating IT risks on the basis of the following principles:
– Adopt a ‘’risk-based’’ approach
– Adopt a data – and user – focused approach
– Spread a cyber security culture
IMA considers it essential that the measures taken to protect its Information System:
– are consistent with business requirements and comply with applicable mandatory, national and Group regulations;
– ensure the aspects of effectiveness, efficiency, while balancing relative costs and benefits;
– are continuously monitored in order to verify their validity and/or to identify possible areas for improvement
and with this in mind undertakes to:
– ensure alignment between business and protection objectives;
– appropriately support, through the correct allocation of resources, the continuous improvement of information protection;
– promote the creation of a data and information security-oriented culture, through the implementation of information/training initiatives and the establishment of rules to be followed by the various parties (both internal and external);
– promote, in accordance with its strategic objectives, the continuous improvement of its processes.
 
IMA S.p.A, ATOP, IMA Automation Switzerland, IMA Life North America are ISO27001 certified. IMA S.p.A and ATOP are also TISAX certified.
IMA S.p.A. has decided to complete the assessment proposed by Cybervadis (https://cybervadis.com/), a trusted and standardized third-party platform, attributable to the main best practices in the sector. The result of the Cybervadis assessment can be shared with customers, so if you need further information, we suggest you apply for access sending an e-mail to ict.corporate@ima.it